This Acceptable Use Policy ("AUP") defines acceptable and prohibited uses of Otherlay's dedicated Mac infrastructure. By using the Service, you agree to comply with this AUP. Violations may result in account suspension or termination as described in our Terms of Service.
2. Prohibited Activities
2.1 Illegal Content & Activity
Hosting, distributing, or creating content that violates applicable laws (Hungarian law, EU law, and the law of your jurisdiction)
Copyright infringement, trademark violation, or distribution of unlicensed software
Fraud, phishing, identity theft, or social engineering
Distribution of malware, ransomware, viruses, or remote-access trojans
Child sexual abuse material (CSAM) — any such content results in immediate termination and mandatory reporting to authorities
2.2 Network Abuse
Denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
Port scanning, vulnerability scanning, or penetration testing of systems you do not own or have written authorization to test
Operating open relays, open proxies, or Tor exit nodes without prior written approval
Sending unsolicited bulk email (spam) or operating mail servers with inadequate abuse-handling procedures
Spoofing IP addresses, email headers, or other network identifiers
2.3 Resource Abuse
Cryptocurrency mining without prior written approval (sustained 100% GPU/CPU load degrades hardware and impacts other customers)
Operating services that consume disproportionate network bandwidth (> 1 Gbps sustained) without coordination with our operations team
Running workloads that cause excessive wear on SSD storage (e.g., sustained write-heavy blockchain nodes)
2.4 Abuse of the Service Itself
Attempting to circumvent usage limits, billing, or account restrictions
Accessing other customers' Macs, data, or network traffic
Exploiting security vulnerabilities in the Console, agent, or rack controller
Using the Service to host infrastructure for prohibited activities described above
3. Security Responsibilities
You are responsible for:
Keeping your macOS installation and installed software up to date with security patches
Using strong, unique passwords and SSH keys; not sharing credentials between team members
Enabling FileVault (enabled by default) and Screen Lock on your allocated Macs
Promptly reporting security incidents to security@otherlay.eu
Not disabling or interfering with the Otherlay management agent
We reserve the right to scan for vulnerable software versions on managed Macs to protect the shared infrastructure. We will notify you before taking any remediation action.
4. Content Monitoring
We do not proactively monitor customer content stored on or transmitted through allocated Macs. We may investigate reported violations or respond to legal process. Our investigation is limited to the minimum access necessary to verify the reported violation.
5. Enforcement
Violations are handled as follows:
First minor violation: Written warning with a remediation deadline (typically 48 hours)
Repeated or serious violation: Immediate temporary suspension; access restored upon confirmed remediation
Egregious violation (CSAM, DDoS attacks, deliberate fraud): Immediate permanent termination without prior notice; data may be preserved for law enforcement
We maintain records of AUP enforcement actions. You may appeal enforcement decisions to abuse@otherlay.eu within 14 days.
6. Reporting Abuse
To report a violation of this AUP, contact abuse@otherlay.eu. Include: the nature of the violation, relevant timestamps, IP addresses or hostnames, and any supporting evidence. We treat all reports confidentially and respond within 24 hours on business days.
7. Changes
We may update this AUP from time to time. Changes are posted on this page and communicated in the Console. Continued use after the effective date constitutes acceptance.
Otherlay Kft. · Budapest, Hungary · abuse@otherlay.eu